Recent Posts

Tenant Fires can cause Water Damage in your Apartment

10/16/2018 (Permalink)

Water Damage Tenant Fires can cause Water Damage in your Apartment Firefighters Putting Out a Blaze after the Lawrence Gas Line Explosions

After the fire department leaves, you may experience water damage left behind from firefighting efforts. Unfortunately, we often find ourselves in these situations when we least expect to, and are typically unprepared for the aftermath.

You can rest assured that SERVPRO professionals will be ready 24/7 to attend to any damages left behind. Since 1967, we have been the leading restoration company for water remediation, and with over 1700 local franchises, you will always receive personable and attentive care to guarantee all of your needs are exceeded!

Open communication and transparency are traits we pride ourselves on before, during and after the water loss remediation process. Our technicians will first assess the extent of the damage and come up with a specialized plan to properly dry out the area and any contents that may have become water logged.

If you are suffering from water damage due to firefighting efforts, give yourself the peace of mind you deserve by calling us today to set up a free estimate!

508-999-2380

Pitter Patter, Pitter Patter…

10/11/2018 (Permalink)

Water Damage Pitter Patter, Pitter Patter… Flooding in a Suburban Home after a Major Storm

“Where is that noise coming from?!” You ask yourself, as the pitter patter of unknown water damage grows louder. You look up, and suddenly… a water droplet hits you square between the eyes! Only then do you realize it’s coming from the upstairs bathroom!

But it’s already too late.

You’re left with sopping wet sheetrock in the shape of a large pumpkin.

“What now…?” You wonder.

The  water damage restoration process begins as soon as you contact SERVPRO of Dartmouth/New Bedford South. Our highly trained team of professionals will first assess the extent of damage by using industry leading tools such as moisture meters and thermographic cameras. This allows us to have a better understanding of how far the moisture has migrated in order to set up drying equipment accordingly.

Next, we will begin the water extraction process. Any excess water that may be left behind after a flood is quickly sucked up using our powerful pumps and vacuum units. This will prevent any secondary water damage from occurring and deter the possibility of mold growth.

After extraction, we follow a specialized drying & dehumidification process. Our industrial grade fans, air scrubbers and dehumidifiers are positioned just so to create a type of vortex (similar to that of a whirlpool) of leftover moisture to be drawn in from all corners of a room, wicked up, and trapped in our dehumidifiers.

Lastly, our team will clean and sanitize any restorable items damaged by the water. Using specially formulated antimicrobial's and deodorizers, your property will soon be back to pre-water damage condition and looking Like it never even happened!

Biohazards - What Are They?

10/8/2018 (Permalink)

Biohazard Biohazards - What Are They? Bio-hazard Vector

Bio-hazardous Substances

SERVPRO of Dartmouth/New Bedford South offers an array of bio-hazard cleanup services. Our highly trained team of technicians follow rigorous OSHA and EPA regulations when dealing with blood borne pathogens to ensure that a once unsafe environment is restored back to safe living conditions. If you or someone you know is suffering from a biologically hazardous situation, contact us today at (508) 999-2380.

What classifies as a Bio-hazard?

A bio-hazard is defined as being a risk to human or environmental health through biological work, especially with microorganisms. There are many forms of bio-hazards that some of us may come into contact with on a daily basis. For example, Waste Management Workers are exposed to infectious diseases in their working day-to-day lives. Luckily, with the help of modern medicine, we can protect ourselves from contracting some of those hazardous diseases (i.e. hepatitis A, B and tetanus) by receiving the proper vaccinations. Though, other forms of bio-hazardous materials are not as easy to prevent as receiving a shot in the arm.

Below is a list of common bio-hazard scenarios you’ll want to seek professional help for in the event of contact. Follow the link on each one to learn more about our cleanup protocol.

Sewage & Toilet Overflows

Trauma & Crime Scene

Volatile Materials

Carpet Cleanings – There’s more than meets the Eye!

10/8/2018 (Permalink)

Cleaning Carpet Cleanings – There’s more than meets the Eye! A child plays with her two puppies on the living room carpet

What's in your Carpet?

When is it a good time to get your home or business carpets cleaned? You might be surprised by the answer. Carpet cleanings rely heavily on a number of factors, whereas there are a variety of different cleaning methods used that are not always one size fits all.

Before getting started, we’ll want to identify a few key factors about your carpet or area rug. This will help us decide which method to use when cleaning, in order to give you the best possible outcome for your carpet or rug.

  • What kind of material is your carpet made from?
  • Is your carpet short piled or long piled?
  • What type of traffic does your carpet see on a daily basis?
  • How soiled is your carpet? Light, moderate, heavy?
  • What is the colorfastness of your carpet?
  • When was the last time you had your carpets professionally cleaned, if ever, and by which method(s)?

After assessing these factors, our team will then decide on the proper procedures necessary for your carpet cleaning. These methods range from bonnet cleaning, to truck mounted extraction, to deluxe precondition & rinse, to showcase premier cleaning, and even dry cleaning.

Preventative maintenance is also an important aspect in preserving the life of a carpet, and professional cleaning is recommended once every 12 months. It is important to remember that carpeting acts as a filter; trapping food particles, dirt, gases and other soils like animal hair and dead skin cells. The better care you take of your carpet, the better it will age! If a high-traffic area is carpeted, we suggest that walk-off mats be laid down so as to not wear out the rug. Spot removal, regular vacuuming and changes in traffic patterns are also recommended as a preventative measure.

For all other carpet cleaning questions, or to set up a free consultation for the carpet in your home or business contact us at (508) 999-2380.

Team Member Tuesday - Danny

9/4/2018 (Permalink)

Community Team Member Tuesday - Danny Crew Chief; Daniel "Danny" Nelson

Meet Our Team!

Danny Nelson

Danny is a Crew Chief here at SERVPRO of Dartmouth/New Bedford South and is extremely knowledgeable when it comes to the cleaning and restoration process. Having been with us for five years, Danny has taken IICRC Water Damage Restoration classes to stay on top of his WRT certifications, as well as Carpet & Upholstery cleaning training courses. Danny is always eager to help in any way he can and is typically regarded as being a SERVPRO veteran!

Outside of work, Danny enjoys spending time with his family including his 7 month old son, playing basketball with his friends, and working on his Fantasy Football team. When asked about his favorite part of working at SERVPRO of Dartmouth/New Bedford South, Danny said “My favorite part is definitely the people I work with. I just love to help people, too, and I like that every day is different. From carpet cleaning, to water damages, to fire clean-ups… every day is different.”

If ever you may find yourself in need of our services, you can count on Danny as being just one of our incredible technicians to help make your problems "Like it never even happened."

Team Member Tuesday - Brieanna

8/22/2018 (Permalink)

Community Team Member Tuesday - Brieanna Sales & Marketing Rep; Brieanna Wood

Meet Our Team!

Brieanna Wood

Brieanna is our newest Sales & Marketing Representative here at SERVPRO of Dartmouth/New Bedford South. Although she has only been with us for a few months, she’s dove head first into her position and we are very excited to have her as part of our team! With a passion for Marketing, Brieanna attended Bristol Community College after graduating from New Bedford High School to obtain her Associates in Communications.

While working towards her degree, Brieanna began interning at the SouthCoast Chamber of Commerce, where she put her schooling to the test and learned valuable skills that would stick with her for years to come. Brieanna’s involvement at the Chamber allowed her to create valuable connections with other local businesses, which to this day she has been able to maintain. Her experience also helped lead her to the conclusion that Marketing is exactly what she wants to do as a career, and plans to finish her degree at some point in the future.

In the midst of school and her internship, Brieanna worked her way into management with her previous employer. Doing so shows that she has the drive and determination that we are looking for in our employees. There, she was able to hone her leadership skills while preparing herself professionally for her career with SERVPRO.

Outside of work, Brieanna enjoys spending quality time with her boyfriend, hanging out with friends, going to concerts and travelling to new and exciting places. Brieanna’s favorite part about working at SERVPRO of Dartmouth/New Bedford South has been the wonderful people she’s met and the relationships she’s been able to build with them, and with the people she works with!  She also enjoys being able to help people that are dealing with stressful situations and make their worries Like It Never Even Happened!

Team Member Tuesday - Joyce

8/16/2018 (Permalink)

Community Team Member Tuesday - Joyce Administrative Assistant, Joyce Guilherme

Meet Our Team!

Joyce Guilherme

Joyce is a part of our Administrative team here at SERVPRO of Dartmouth/New Bedford South and has been for the past two months.

Before SERVPRO, Joyce had worked in the Hospitality/Customer Service industry for eight years. The experience she has had suits her perfectly for her role at SERVPRO and ensures that customers are treated with empathy and helpfulness.

Outside of work, Joyce enjoys spending time with her fiancé and family, going to the beach, traveling and making new adventures. Joyce’s favorite part about working at SERVPRO of Dartmouth/New Bedford South is the tremendous amount of knowledge she’s learned in a relatively short period of time. And in addition to being able to help those in need, she loves the work environment and is excited to be part of the team!!

Tropical Storm vs. Hurricane – What Are the Warning Signs?

8/15/2018 (Permalink)

Storm Damage Tropical Storm vs. Hurricane – What Are the Warning Signs? Hurricane Irene, circa 2011

The Deadliest Storms on Earth

Hurricane season in New England runs June 1st through November 30th, with its peak season along the East Coast between mid-August and mid-September. Hurricanes can be extremely destructive, and are generally described as a large rotating storm with high speeds of wind that gust at least 74 mph. These storms form over warm waters in tropical areas, and develop from tropical storms. The difference between a tropical storm and a hurricane is determined by wind speed, with anything greater than 74 mph being classified as a hurricane. Hurricanes can then be classified into five different categories which, again, is determined based on their wind speed.

The formation of a hurricane is a lot like baking a cake. It takes a particular set of ingredients to get it just right, so with that being said, it is important to note that not all tropical storms develop into hurricanes. To learn more about the warning signs of a hurricane formation, take a look below:

  1. Tropical disturbance

When the water vapor from the warm ocean condenses to form clouds, it releases its heat to the air. The warmed air rises and is pulled into the column of clouds. Evaporation and condensation continue, building the cloud columns higher and larger. A pattern develops, with the wind circulating around a center (like water going down a drain). As the moving column of air encounters more clouds, it becomes a cluster of thunderstorm clouds, called a tropical disturbance.

  1. Tropical depression

As the thunderstorm grows higher and larger, the air at the top of the cloud column is cooling and becoming unstable. As the heat energy is released from the cooling water vapor, the air at the top of the clouds becomes warmer, making the air pressure higher and causing winds to move outward away from the high pressure area. This movement and warming causes pressures at the surface to drop. Then air at the surface moves toward the lower pressure area, rises, and creates more thunderstorms. Winds in the storm cloud column spin faster and faster, whipping around in a circular motion. When the winds reach between 25 and 38 mph, the storm is called a tropical depression.

  1. Tropical storm

When the wind speeds reach 39 mph, the tropical depression becomes a tropical storm. This is also when the storm gets a name. The winds blow faster and begin twisting and turning around the eye, or calm center, of the storm. Wind direction is counterclockwise (west to east) in the northern hemisphere and clockwise (east to west) in the southern hemisphere. This phenomenon is known as the Coriolis Effect.

  1. Tropical cyclone

When the wind speeds reach 74 mph, the storm is officially a tropical cyclone. The storm is at least 50,000 feet high and around 125 miles across. The eye is around 5 to 30 miles wide. The trade winds (which blow from east to west) push the tropical cyclone toward the west—toward the Caribbean, the Gulf of Mexico, or the southeastern coast of the U.S. The winds and the low air pressure also cause a huge mound of ocean water to pile up near the eye of the tropical cyclone, which can cause monster storm surges when all this water reaches land.

SERVPRO of Dartmouth/New Bedford South is locally owned and operated, meaning we understand the effects storm damage can have on the community. We are also part of a national network of over 1700 Disaster Recovery Teams, which can respond fast and with additional resources in the event of a catastrophic storm.

Storm Damage? Contact us at (508) 999-2380.

*Information on The Warning Signs of a Hurricane, courtesy of https://scijinks.gov/hurricane/

Water Extraction & Remediation Process

8/9/2018 (Permalink)

Water Damage Water Extraction & Remediation Process Residential Water Damage

Have you ever wondered what kind of work goes into remediating a flood? 

At SERVPRO of Dartmouth/New Bedford South, our WRT certified technicians are trained on how to remediate just about anything you may find yourself knee deep in. 

We utilize a set of standards like special drying equipment, and an algorithm of service that’s sure to dry out even the worst water damages. Take a look below to learn more about our water extraction process and remediation:

Water Removal / Water Extraction

Typically, hundreds or thousands of gallons of water are removed using our powerful pumps and vacuums during the water removal process. SERVPRO of Dartmouth/New Bedford South starts this process as soon as possible to minimize further damage and to help prevent mold growth.

Drying and Dehumidification

After the bulk of the water has been removed, we’ll use specialized equipment to target the water that’s harder to access. We use less intrusive, scientific drying methods to draw the remaining water and moisture from your property with air movers and dehumidifiers.

Cleaning and Sanitizing

Water damage also affects your belongings, like furniture, clothing, and personal items. SERVPRO can clean restorable items using a number of specialized cleaning techniques. We also sanitize with antimicrobial treatments and remove odors using industrial air scrubbers and fogging equipment.

Restoration

The last step is restoring your home or business back to its pre-water damage condition. The restoration step can be relatively minor, such as replacing a few drywall panels, or could include major reconstruction, such as rebuilding entire rooms of a home or business.

Team Member Tuesday - Darcey

8/7/2018 (Permalink)

Community Team Member Tuesday - Darcey Administrative Assistant, Darcey Prenda

Meet Our Team!

Darcey Prenda

Darcey is part of our Administrative team at SERVPRO of Dartmouth/New Bedford South and has been with us for eight months. Before SERVPRO, Darcey had worked as a Production Supervisor for eight years at an asset retrieval company. Her experience has contributed to the skills necessary for her role at SERVPRO, and is known around the office as being a ray of sunshine. She continually brings peace of mind to our customers, as well as our team, through her incredible multitasking skills and calm persona.

Outside of work, Darcey enjoys spending time with her family, including her fiancée and two sons. She enjoys going to the beach with her kids, spending time at the playground, and watching and playing basketball as a family. When Darcey is off mommy duty, she enjoys pampering herself and shopping.

Darcey’s favorite part about working at SERVPRO of Dartmouth/New Bedford South has been the knowledge she’s learned about the restoration process, as well as the opportunity it’s brought. During her time with us, she’s also become a certified Notary Public. On top of the ability to help those in need, Darcey loves the work environment at SERVPRO and is happy to be part of such an awesome team!