Recent Water Damage Posts

I Just Saved Thousands by Running My Faucet!

1/14/2019 (Permalink)

Water Damage I Just Saved Thousands by Running My Faucet! Water Damage Can Cost Thousands in Property Damage

Preventing Burst Pipes

With frigid temperatures moving in, you’ll want to ensure your home is winter ready and prepared for the harsh elements. Below are recommendations on how to avoid dealing with frozen or burst pipes this season; we hope you’ll find new ways of winterizing your home on the inside and outside with these helpful tips and tricks!

Interior Weatherization Tips:

  • Open bathroom and kitchen cabinet doors to allow warm air to circulate around pipes
  • Get a slow drip going from the faucet to keep water moving to prevent freezing
  • Set up a fan to help blow hot air into those cold rooms that just don’t seem to warm up

Exterior Weatherization Tips:

  • Disconnect outside hose, turn water off and attach a cover over faucet
  • Apply insulated pipe sleeves around piping in your basement or crawl space
  • Add extra insulation to the attic, basement, or crawl space areas

If frozen or burst pipes do occur, you'll want to contact the professionals at SERVPRO of Dartmouth/New Bedford to mitigate and remediate the damage, making it "Like it never even happened."

5 Tips for Preventing Water Damage in the Home

10/23/2018 (Permalink)

Water Damage 5 Tips for Preventing Water Damage in the Home SERVPRO is Faster to Any Size Disaster!

5 Tips for Preventing Water Damage in the Home

With the New England weather changing faster than you can say “Wicked”, it can be hard to tell what season is coming next! Though through all of this, one thing remains constant here at SERVPRO of Dartmouth/New Bedford South. The bulk of losses we cover are caused by some form of water damage. So, how can we as homeowners prevent this? Take a look at the list we’ve pulled together below for some helpful tips on making sure your home is prepared when disaster strikes.

  1. Inspect your Roof & Gutters

Inspect your roof by walking around the outside perimeter of your home to look for signs of sagging, aging and damage such as buckled or missing shingles.  

  1. Examine the inside of your Home; like Leaky Windows & Doors

Keep an eye on windows and doors during heavy rain fall to make sure no water is seeping in. If you do come to find that water is making its way into your home, try resealing around the frame with caulking. If the water persists, contact a local professional to have your siding inspected.

  1. Test that your Sump Pump is in good working condition

This can be performed by simply unplugging and plugging the pump back in. If the pump does not immediately turn back on, it is in need of repair.

Another way of testing your sump pump’s ability is by running water through it. You will only need enough water to lift the float until the pump kicks on. The pump kicking on will confirm that the pump is working properly.

  1. Check for any leaks coming from your Hot Water Heater

Inspect the area around your hot water heater to make sure no puddles have formed. Water around your heater typically indicates the temperature and pressure release valve have failed. This can lead to major water damage.

  1. Know the location of your Main Water Shut Off Valve

Out of all of these guidelines, this one may be the most important. You should know where your main water shut off valve is located in the event that water flow to your home be immediately terminated. It is important to note that as long as the water is coming from your homes water supply, you can shut it down quickly.

Flood vs. Seepage

10/22/2018 (Permalink)

Water Damage Flood vs. Seepage Diagram depicting how ground seepage occurs

Flood vs. Seepage; What's the Difference?

Are you experiencing unexplained water or moisture on your basement walls or floor? It may be caused by ground seepage.

Seepage is different from flooding and is treated like so by the insurance company.

Ground seepage is looked at as a maintenance problem, not “sudden & accidental” and is excluded from home insurance coverage.

It is important to recognize the difference between these two scenarios when purchasing home owners insurance to avoid any confusion when filing a future claim.

After contacting SERVPRO, it is important you also talk with a water proofing professional about ways to prevent future damage to your basement.

Water Damage or Mold? Call us today at (508) 999-2380. 

Tenant Fires can cause Water Damage in your Apartment

10/16/2018 (Permalink)

Water Damage Tenant Fires can cause Water Damage in your Apartment Firefighters Putting Out a Blaze after the Lawrence Gas Line Explosions

After the fire department leaves, you may experience water damage left behind from firefighting efforts. Unfortunately, we often find ourselves in these situations when we least expect to, and are typically unprepared for the aftermath.

You can rest assured that SERVPRO professionals will be ready 24/7 to attend to any damages left behind. Since 1967, we have been the leading restoration company for water remediation, and with over 1700 local franchises, you will always receive personable and attentive care to guarantee all of your needs are exceeded!

Open communication and transparency are traits we pride ourselves on before, during and after the water loss remediation process. Our technicians will first assess the extent of the damage and come up with a specialized plan to properly dry out the area and any contents that may have become water logged.

If you are suffering from water damage due to firefighting efforts, give yourself the peace of mind you deserve by calling us today to set up a free estimate!


Pitter Patter, Pitter Patter…

10/11/2018 (Permalink)

Water Damage Pitter Patter, Pitter Patter… Flooding in a Suburban Home after a Major Storm

“Where is that noise coming from?!” You ask yourself, as the pitter patter of unknown water damage grows louder. You look up, and suddenly… a water droplet hits you square between the eyes! Only then do you realize it’s coming from the upstairs bathroom!

But it’s already too late.

You’re left with sopping wet sheetrock in the shape of a large pumpkin.

“What now…?” You wonder.

The  water damage restoration process begins as soon as you contact SERVPRO of Dartmouth/New Bedford South. Our highly trained team of professionals will first assess the extent of damage by using industry leading tools such as moisture meters and thermographic cameras. This allows us to have a better understanding of how far the moisture has migrated in order to set up drying equipment accordingly.

Next, we will begin the water extraction process. Any excess water that may be left behind after a flood is quickly sucked up using our powerful pumps and vacuum units. This will prevent any secondary water damage from occurring and deter the possibility of mold growth.

After extraction, we follow a specialized drying & dehumidification process. Our industrial grade fans, air scrubbers and dehumidifiers are positioned just so to create a type of vortex (similar to that of a whirlpool) of leftover moisture to be drawn in from all corners of a room, wicked up, and trapped in our dehumidifiers.

Lastly, our team will clean and sanitize any restorable items damaged by the water. Using specially formulated antimicrobial's and deodorizers, your property will soon be back to pre-water damage condition and looking Like it never even happened!

Water Extraction & Remediation Process

8/9/2018 (Permalink)

Water Damage Water Extraction & Remediation Process Residential Water Damage

Have you ever wondered what kind of work goes into remediating a flood? 

At SERVPRO of Dartmouth/New Bedford South, our WRT certified technicians are trained on how to remediate just about anything you may find yourself knee deep in. 

We utilize a set of standards like special drying equipment, and an algorithm of service that’s sure to dry out even the worst water damages. Take a look below to learn more about our water extraction process and remediation:

Water Removal / Water Extraction

Typically, hundreds or thousands of gallons of water are removed using our powerful pumps and vacuums during the water removal process. SERVPRO of Dartmouth/New Bedford South starts this process as soon as possible to minimize further damage and to help prevent mold growth.

Drying and Dehumidification

After the bulk of the water has been removed, we’ll use specialized equipment to target the water that’s harder to access. We use less intrusive, scientific drying methods to draw the remaining water and moisture from your property with air movers and dehumidifiers.

Cleaning and Sanitizing

Water damage also affects your belongings, like furniture, clothing, and personal items. SERVPRO can clean restorable items using a number of specialized cleaning techniques. We also sanitize with antimicrobial treatments and remove odors using industrial air scrubbers and fogging equipment.


The last step is restoring your home or business back to its pre-water damage condition. The restoration step can be relatively minor, such as replacing a few drywall panels, or could include major reconstruction, such as rebuilding entire rooms of a home or business.

Brutally Cold Start to 2018! - Southcoast, MA

3/6/2018 (Permalink)

Water Damage Brutally Cold Start to 2018! - Southcoast, MA SERVPRO of Dartmouth/New Bedford on scene after a 4" water-main malfunction caused over 50,000 gallons of water to flood one local high school.

SERVPRO of Dartmouth/New Bedford rang in the New Year with all hands on deck! Here on the South Coast, several consecutive weeks of freezing temperatures led to numerous residential and commercial pipe-bursts. We also experienced a duration of heavy snow and rain precipitation. These combined circumstances contributed to a large demand for immediate water mitigation of many homes and businesses. The most public of which was a local High School that had a 6 inch water main let go overnight. SERVPRO of Dartmouth/New Bedford was called immediately to extract & dry over 50 thousand gallons of water that affected the various areas of the school. Restoring order to ‘business as usual’ for government facilities & businesses are of high priority. We take pride in working diligently to make things ‘Like it never even happened’ and limit any loss of use for city officials and business owners.

If you need dependable, fast & effective emergency services call our 24-Hour emergency line (508)999-2380

Winter Weather Worry- Melted Snow- Fall River, MA 02723

1/9/2018 (Permalink)

Water Damage Winter Weather Worry- Melted Snow- Fall River, MA 02723 A good tool to use when estimating melted snow totals.

Snow to water ratio

Ever wonder how much rain or water forms an inch of snow? When the snow melts, and streets and basements flood and ice dams allow back-flow of water into your home, you may be asking yourself just that. Depending on the density of the snow it can range from 10-15” equals 1” of water. The simplest way to remember this is that 1 foot of snow equals 1 inch of water. Density is dependent on the outside temperature. Typically the warmer the weather the lighter the snowflakes and the less moisture they contain. The ratio is not one fixed rate however weather forecasters and similar occupations use this as a baseline estimation.

So as all this snow, that southeastern Massachusetts has recently experienced, melts we advise all of our friends and neighbors to keep a keen eye on your roofs and basements. The frozen ground easily becomes overwhelmed with massive amount of snow we still have and if temperatures continue to rise steadily we will see influx of water with nowhere to go flooding homes and businesses.

If you experience any water damage issues call (508)999-2380 to schedule your free on-site estimate & have us make it "Like it never even happened." 

Winter Weather Worries- Ice Dams- Padanaram, MA 02748

1/8/2018 (Permalink)

Water Damage Winter Weather Worries- Ice Dams- Padanaram, MA 02748 How Ice Dams form & causes water to back-flow into roofing.

Here in New England, winter weather can result in more issues than icy roads and snow removal. Temperatures here are known to consistently drop well below the 32 degree freezing point. This drop in temperature increases your risk for major disasters to occur at your residential or commercial property. There are two major winter weather disasters that SERVPRO of Dartmouth/New Bedford encounters far too often during these frigid frozen temperatures.

The first and probably most commonly known: Frozen Burst Pipes, typically caused by an extended or extreme freeze  the ruptured pipe may burst at the site of the ice blockage however it is typically caused by the backflow pressure created between the water source and the blockage.

Ice dams are another winter weather worry that we have frequent calls about during times of heavy snow and extreme cold. Ice dams occur when snow accumulation on a roof is heated by warm air exiting the home or business through the roof. The warm air melts a portion of the snow and the gutters build up with ice creating a dam for any additional melted to snow. When the water has nowhere to go it can back-flow under the roofs shingles and into the building’s interior. This can cause minimal to excessive water damage.  

To learn more about SERVPRO of Dartmouth/New Bedford water restoration process and how we can help make it "Like it never even happened." visit our website

Flood vs Seepage - Westport, MA 02790

10/23/2017 (Permalink)

Water Damage Flood vs Seepage - Westport, MA 02790 Tip: Contact your insurance company to ask if your home or business is covered for both types of water losses.

As explained in the last two 'water damage' blogs; the two major reasons how water seeps into basements through the foundation walls and slab. Seepage is very different than flooding. A flood is described as water that has accumulated above the grounds surface and then enters into your home or business. 

When investigating water in your basement it is important to identify which method the water traveled in by in order to then address and resolve the standing water/ moisture issue. 

At SERVPRO of Dartmouth/New Bedford we have highly trained professionals with the knowledge and experience as well as state-of-the-art equipment to help our customers not only dry out there space but also pinpoint the cause to prevent future damages.

Check out our section about water losses or call SERVPRO of Dartmouth/New Bedford to schedule your FREE ESTIMATE! (508)999-2380

Condensation on basement walls? Fairhaven, MA 02719

10/16/2017 (Permalink)

Water Damage Condensation on basement walls? Fairhaven, MA 02719 Tip: Keep cabinet doors open during cold spells. This allows warm air to circulate around pipes.

Why are the interior foundation walls in my basement wet?

Condensation builds up on interior foundation walls due to the dramatic difference in temperature inside and outside of our homes. Basements are built with the majority of the exterior wall under the grounds surface. The inside of our basement foundation walls are usually a lot warmer in the winter due to our heating systems running (usually older furnaces lose enough heat to warm the basement even without heating output vents installed down there). Condensation accumulates on the inside of foundation walls. It then follows the laws of gravity and can trickle down the wall creating a small puddle along the perimeter of the basement floor.

This usually causes the most issues for homeowners with finished basements. The moisture and condensation is hidden between the foundation wall and the interior drywall. If the contractor who finished the basement used wood framing the combination of damp cool environment and organic material can be a feeding ground for mold to thrive. The hazard is the mold you don't see.

Did your belongings become damaged by your wet basement?

If You Have Questions or Need Help, 
Call SERVPRO of Dartmouth/New Bedford (508)999-2380

Puddle in Basement? Westport, MA 02790

10/11/2017 (Permalink)

Water Damage Puddle in Basement? Westport, MA 02790 Tip: Properly seal any cracks and tie rod holes in your foundation to prevent any excess water entering your home.

Here at SERVPRO of Dartmouth/New Bedford we often receive calls from homeowners puzzled as to why there is a puddle in their basement; where did it came from?  Basement foundations are made of cement/concrete which is porous in nature. Even with a sound foundation water can seep into your basement. Heavy bursts of rain, or accumulation of rainwater over a few consecutive days, can quickly overwhelm the soil surrounding your homes foundation. Like a sponge, the ground's soil is only able to absorb so much precipitation before it finds somewhere else to go. Ground water will take the path of least resistance and unfortunately mixed with the added pressure will find least resistance through your foundation walls.

This happens more so if there are any structural weak points such as tie rod holes that were improperly patched or left open. A perfectly sound, average sized foundation will let in approximately 15 GALLONS of water PER DAY. Now imagine if there is a crack or the surrounding exterior soil was recently backfilled. These factors will lead water to/through your foundation walls faster.

Learn more about what to do when your basement floods or call SERVPRO of Dartmouth/New Bedford today at (508)999-2380

Content Restoration- The Methods to Our Madness!

2/20/2017 (Permalink)

SERVPRO of Dartmouth/New Bedford specializes in the restoring of contents damaged by fire, water, or mold. Our expertise and “restore” versus “replace” mentality can help you save money while preserving precious keepsakes that can’t be replaced. We pretest your contents to determine what items can be restored back to their condition before the water damage. We utilize several methods of cleaning your contents, including the following:

  • Dry Cleaning 
  • Wet Cleaning
  • Spray and Wipe 
  • Foam Cleaning
  • Abrasive Cleaning
  • Immersion Cleaning 

No matter what type of disaster you are facing, you can rest assured that we have highly trained technicians that are dedicated to making sure that what ever you are going through, it will be dealt with efficiently and in no time we will have your place looking "Like it never even happened." Please, don't hesitate to contact at 508-999-2380 ASAP if you are ever in need!

The Water Damage Restoration Process

10/31/2016 (Permalink)

Water Damage The Water Damage Restoration Process We have the expertise and equipment to properly restore your property.

When your home or commercial property has water damage from flooding or leaks, we have the expertise and equipment to properly restore your property. Our experience and scientific approach to water removal and water cleanup enable us to properly dry and restore your property.

Water or Flood Damage?
Contact us Today! 

Every water damage event is a little different and requires a unique solution, but the general process stays the same. You can click on any of the steps below to learn more about that process.

Step 1 - Emergency Contact

The restoration process begins when you call us. Our representative will guide you through the crisis and may ask several questions to help us better understand the equipment and resources.

Step 2 - Inspection and Water Damage Assessment

We determine the scope of your water damage at this stage. We inspect and test to determine the extent of damage and how far the moisture has traveled to ensure proper and complete restoration.

Step 3 - Water Removal / Water Extraction

The water removal process begins almost immediately and removes the majority of the water. We use powerful pumps and vacuum units to quickly remove hundreds or thousands of gallons from your property, which helps prevent secondary water damage and mold growth.

Step 4 - Drying and Dehumidification

We use specialized equipment to remove the remaining water that is harder to access. Our Professionals will use room measurements, temperature, and relative humidity to determine the optimal number of air movers and dehumidifiers needed to dry your home or business.

Step 5 - Cleaning and Sanitizing

We clean all of the restorable items and structures damaged by the water. We are adept at cleaning contents using a number of techniques. Our professionals are trained to provide sanitizing treatments and to remove odors and deodorize your property.

Step 6 - Restoration

Restoration is the process of restoring your home or business to its pre-water damage condition. Restoration may involve minor repairs, such as replacing drywall and installing new carpet, or may entail major repairs, such as the reconstruction of various areas or rooms in a home or business.

What and What Not to do After Flooding

10/31/2016 (Permalink)

Water Damage What and What Not to do After Flooding After any water damage situation, your primary focus should be safety first.

After any water damage situation, your primary focus should be safety first:

  • Is it safe to stay in the house?
  • Electrical and "slip and fall" hazards are some of the most prevalent concerns.
  • Only do activities that are safe for you to perform.
  • Wet materials can be VERY heavy. Be careful!

Have A  Water Damage Emergency? Contact us today!

What To Do After Flooding

  • Remove excess water by mopping and blotting.
  • Wipe excess water from wood furniture after removal of lamps and tabletop items.
  • Remove and prop wet upholstery and cushions.
  • Place aluminum foil or wood blocks between furniture legs and wet carpeting.
  • Turn air conditioning on for maximum drying in summer.
  • Remove colored rugs from wet carpeting.
  • Remove art objects to a safe, dry place.
  • Gather loose items from floors.

What NOT To Do After Flooding

  • Don't leave wet fabrics in place. Hang furs and leather goods.
  • Don't leave books, magazines or other colored items on wet carpet or floors.
  • Don't use your household vacuum to remove water.
  • Don't use television or other household appliances.
  • Don't turn on ceiling fixtures if ceiling is wet, and keep out of rooms where ceilings are sagging.

SERVPRO provides 24 hour emergency Water Damage Service

10/31/2016 (Permalink)

Water Damage SERVPRO provides 24 hour emergency Water Damage Service SERVPRO Dartmouth/New Bedford and SERVPRO of Marion/Middleboro provides 24 hour fire and water damage restoration services.

SERVPRO ofDartmouth/New Bedford and SERVPRO of Marion/Middleboro are available 24 hours a day for water emergencies, large or small. When you are dealing with water damage, immediate action is crucial. A delay of just a few hours can greatly increase the severity of the water damage.

We understand that when you call us, you may be feeling confused, stressed, and vulnerable. You need an expert to guide you through this crisis. SERVPRO of Dartmouth/New Bedford and SERVPRO of Marion/Middleboro has the specific water damage training and experience to help you through this tough time. We specialize in water damage restoration—in fact, it's the cornerstone of our business.

What to Expect

When you call, we will ask several questions regarding your water damage emergency. These questions will help us determine what equipment and resources to bring, including how many trained SERVPRO Professionals may be needed.

Our SERVPRO Representative will ask several questions:

  • Your name and contact information
  • Your insurance information (if applicable)
  • The street address of the water-damaged home or business
  • When did the flooding or water damage occur?
  • What caused the water damage (if known)?
  • Is there electricity available (on-site)?

About Us

SERVPRO ofDartmouth/New Bedford and SERVPRO of Marion/Middleboro specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Popular Restaurant fell victim to burst pipes

2/19/2016 (Permalink)

Water Damage Popular Restaurant fell victim to burst pipes Academica Restaurant is temporarily closed due to multiple pipe breaks.

The very popular Academica Restaurant famous for its portuguese cuisine such as Portuguese Steak and Shrimp Mozambique, recently fell victim to burst water pipes right along with many other businesses and homes throughout the Southcoast Region. SERVPRO of Dartmouth/New Bedford was immediately called in to clean up the aftermath.

We know all of their faithful customers are eagerly anticapating their reopening. Rest assured, our dedicated team is working side by side with the ownership to make that happen. There is no reopen date as of yet but we will be sure to let everyone known once that's all figured out. 

With over 1,700 Franchises in the U.S. and Canada, SERVPRO is a trusted leader in the restoration industry and is dedicated to providing quality service. Our highly trained technicians respond quickly, whether you need water damage restoration or simply need your upholstery cleaned. You can depend on SERVPRO for all of your needs, whether it be water damage restoration, fire damage restoration, mold remediation, storm damage restoration, cleaning services, the list goes on…