Team Member Tuesday - Danny
Crew Chief; Daniel "Danny" Nelson
Meet Our Team!
Danny is a Crew Chief here at SERVPRO of Dartmouth/New Bedford South and is extremely knowledgeable when it comes to the cleaning and restoration process. Having been with us for five years, Danny has taken IICRC Water Damage Restoration classes to stay on top of his WRT certifications, as well as Carpet & Upholstery cleaning training courses. Danny is always eager to help in any way he can and is typically regarded as being a SERVPRO veteran!
Outside of work, Danny enjoys spending time with his family including his 7 month old son, playing basketball with his friends, and working on his Fantasy Football team. When asked about his favorite part of working at SERVPRO of Dartmouth/New Bedford South, Danny said “My favorite part is definitely the people I work with. I just love to help people, too, and I like that every day is different. From carpet cleaning, to water damages, to fire clean-ups… every day is different.”
If ever you may find yourself in need of our services, you can count on Danny as being just one of our incredible technicians to help make your problems "Like It Never Even Happened".
Team Member Tuesday - Brieanna
Sales & Marketing Rep; Brieanna Wood
Meet Our Team!
Brieanna is our newest Sales & Marketing Representative here at SERVPRO of Dartmouth/New Bedford South. Although she has only been with us for a few months, she’s dove head first into her position and we are very excited to have her as part of our team! With a passion for Marketing, Brieanna attended Bristol Community College after graduating from New Bedford High School to obtain her Associates in Communications.
While working towards her degree, Brieanna began interning at the SouthCoast Chamber of Commerce, where she put her schooling to the test and learned valuable skills that would stick with her for years to come. Brieanna’s involvement at the Chamber allowed her to create valuable connections with other local businesses, which to this day she has been able to maintain. Her experience also helped lead her to the conclusion that Marketing is exactly what she wants to do as a career, and plans to finish her degree at some point in the future.
In the midst of school and her internship, Brieanna worked her way into management with her previous employer. Doing so shows that she has the drive and determination that we are looking for in our employees. There, she was able to hone her leadership skills while preparing herself professionally for her career with SERVPRO.
Outside of work, Brieanna enjoys spending quality time with her boyfriend, hanging out with friends, going to concerts and travelling to new and exciting places. Brieanna’s favorite part about working at SERVPRO of Dartmouth/New Bedford South has been the wonderful people she’s met and the relationships she’s been able to build with them, and with the people she works with! She also enjoys being able to help people that are dealing with stressful situations and make their worries Like It Never Even Happened!
Team Member Tuesday - Joyce
Administrative Assistant, Joyce Guilherme
Meet Our Team!
Joyce is a part of our Administrative team here at SERVPRO of Dartmouth/New Bedford South and has been for the past two months.
Before SERVPRO, Joyce had worked in the Hospitality/Customer Service industry for eight years. The experience she has had suits her perfectly for her role at SERVPRO and ensures that customers are treated with empathy and helpfulness.
Outside of work, Joyce enjoys spending time with her fiancé and family, going to the beach, traveling and making new adventures. Joyce’s favorite part about working at SERVPRO of Dartmouth/New Bedford South is the tremendous amount of knowledge she’s learned in a relatively short period of time. And in addition to being able to help those in need, she loves the work environment and is excited to be part of the team!!
Tropical Storm vs. Hurricane – What Are the Warning Signs?
Hurricane Irene, circa 2011
The Deadliest Storms on Earth
Hurricane season in New England runs June 1st through November 30th, with its peak season along the East Coast between mid-August and mid-September. Hurricanes can be extremely destructive, and are generally described as a large rotating storm with high speeds of wind that gust at least 74 mph. These storms form over warm waters in tropical areas, and develop from tropical storms. The difference between a tropical storm and a hurricane is determined by wind speed, with anything greater than 74 mph being classified as a hurricane. Hurricanes can then be classified into five different categories which, again, is determined based on their wind speed.
The formation of a hurricane is a lot like baking a cake. It takes a particular set of ingredients to get it just right, so with that being said, it is important to note that not all tropical storms develop into hurricanes. To learn more about the warning signs of a hurricane formation, take a look below:
When the water vapor from the warm ocean condenses to form clouds, it releases its heat to the air. The warmed air rises and is pulled into the column of clouds. Evaporation and condensation continue, building the cloud columns higher and larger. A pattern develops, with the wind circulating around a center (like water going down a drain). As the moving column of air encounters more clouds, it becomes a cluster of thunderstorm clouds, called a tropical disturbance.
As the thunderstorm grows higher and larger, the air at the top of the cloud column is cooling and becoming unstable. As the heat energy is released from the cooling water vapor, the air at the top of the clouds becomes warmer, making the air pressure higher and causing winds to move outward away from the high pressure area. This movement and warming causes pressures at the surface to drop. Then air at the surface moves toward the lower pressure area, rises, and creates more thunderstorms. Winds in the storm cloud column spin faster and faster, whipping around in a circular motion. When the winds reach between 25 and 38 mph, the storm is called a tropical depression.
When the wind speeds reach 39 mph, the tropical depression becomes a tropical storm. This is also when the storm gets a name. The winds blow faster and begin twisting and turning around the eye, or calm center, of the storm. Wind direction is counterclockwise (west to east) in the northern hemisphere and clockwise (east to west) in the southern hemisphere. This phenomenon is known as the Coriolis Effect.
When the wind speeds reach 74 mph, the storm is officially a tropical cyclone. The storm is at least 50,000 feet high and around 125 miles across. The eye is around 5 to 30 miles wide. The trade winds (which blow from east to west) push the tropical cyclone toward the west—toward the Caribbean, the Gulf of Mexico, or the southeastern coast of the U.S. The winds and the low air pressure also cause a huge mound of ocean water to pile up near the eye of the tropical cyclone, which can cause monster storm surges when all this water reaches land.
SERVPRO of Dartmouth/New Bedford South is locally owned and operated, meaning we understand the effects storm damage can have on the community. We are also part of a national network of over 1700 Disaster Recovery Teams, which can respond fast and with additional resources in the event of a catastrophic storm.
Storm Damage? Contact us at (508) 999-2380.
*Information on The Warning Signs of a Hurricane, courtesy of https://scijinks.gov/hurricane/
Water Extraction & Remediation Process
Residential Water Damage
Have you ever wondered what kind of work goes into remediating a flood?
At SERVPRO of Dartmouth/New Bedford South, our WRT certified technicians are trained on how to remediate just about anything you may find yourself knee deep in.
We utilize a set of standards like special drying equipment, and an algorithm of service that’s sure to dry out even the worst water damages. Take a look below to learn more about our water extraction process and remediation:
Typically, hundreds or thousands of gallons of water are removed using our powerful pumps and vacuums during the water removal process. SERVPRO of Dartmouth/New Bedford South starts this process as soon as possible to minimize further damage and to help prevent mold growth.
After the bulk of the water has been removed, we’ll use specialized equipment to target the water that’s harder to access. We use less intrusive, scientific drying methods to draw the remaining water and moisture from your property with air movers and dehumidifiers.
Water damage also affects your belongings, like furniture, clothing, and personal items. SERVPRO can clean restorable items using a number of specialized cleaning techniques. We also sanitize with antimicrobial treatments and remove odors using industrial air scrubbers and fogging equipment.
The last step is restoring your home or business back to its pre-water damage condition. The restoration step can be relatively minor, such as replacing a few drywall panels, or could include major reconstruction, such as rebuilding entire rooms of a home or business.
Team Member Tuesday - Darcey
Administrative Assistant, Darcey Prenda
Meet Our Team!
Darcey is part of our Administrative team at SERVPRO of Dartmouth/New Bedford South and has been with us for eight months. Before SERVPRO, Darcey had worked as a Production Supervisor for eight years at an asset retrieval company. Her experience has contributed to the skills necessary for her role at SERVPRO, and is known around the office as being a ray of sunshine. She continually brings peace of mind to our customers, as well as our team, through her incredible multitasking skills and calm persona.
Outside of work, Darcey enjoys spending time with her family, including her fiancée and two sons. She enjoys going to the beach with her kids, spending time at the playground, and watching and playing basketball as a family. When Darcey is off mommy duty, she enjoys pampering herself and shopping.
Darcey’s favorite part about working at SERVPRO of Dartmouth/New Bedford South has been the knowledge she’s learned about the restoration process, as well as the opportunity it’s brought. During her time with us, she’s also become a certified Notary Public. On top of the ability to help those in need, Darcey loves the work environment at SERVPRO and is happy to be part of such an awesome team!
Faster To Any Size Disaster
IICRC Trained & Certified
Our technicians are trained through The IICRC Training Program. IICRC is a standard-setting non-profit organization for inspection, cleaning, and restoration industries, like ourselves. On top of the already rigorous training our Production Technicians and Crew Chiefs go through with IICRC, they are also certified as:
- Applied Microbial Remediation Technician (AMRT)
This four-day course covers mold and sewage remediation techniques and how to perform these procedures in the field while protecting the health and safety of workers and occupants on your property.
- Applied Structural Drying Technician (ASD)
Technicians learn to dry water-damaged structures efficiently and effectively using monitoring devices, extraction systems, and drying equipment. This three-day course includes comprehensive classroom and hands-on training to develop technical and practical drying expertise.
- Carpet Cleaning Technician (CCT)
This two-day course covers pre-inspection, fabric identification, cleaning chemicals and equipment, and proper cleaning techniques for residential and commercial applications.
- Fire and Smoke Restoration Technician (FSRT)
Technicians will learn about types of smoke and fire damage, job planning, equipment, and practical cleaning procedures in fire and smoke settings. This two-day course also includes instruction on odor and deodorization concepts.
- Odor Control Technician (OCT)
Technicians learn to address odors and deodorization techniques. This one-day course covers odor control caused by biological sources such as decomposition, urine contamination, mold, and other sources.
- Upholstery and Fabric Cleaning Technician (UFT)
Technicians learn fiber identification and upholstery cleaning methods. This two-day course also covers identifying upholstery cleaning problems before fabrics shrink, bleed, crown, or distort.
- Water Damage Restoration Technician (WRT)
This three-day course covers the concepts of water damage and its effects in residential and commercial settings. Technicians learn techniques and procedures to deal with water losses, sewer backflows, and contamination such as mold.
* IICRC – Institute of Inspection, Cleaning and Restoration Certification
Locally Owned and Operated with Nationwide Resources
For 25 years, SERVPRO has been serving the communities of Dartmouth & New Bedford, along with its surrounding areas. Within that time, we’ve gone through some major changes. We’ve undergone a change in ownership, as well as an expansion in territory (double to what it was before!) We are honored to be your first choice in cleanup & restoration, and look forward to serving the community for many more years to come.
No Job Too Big or Too Small
The SERVPRO Commercial Large Loss Division is composed of our best of the best in restoration. Our elite large-loss specialists are qualified and strategically positioned throughout the United States to handle any size disaster, at any given time. Every large loss is supervised by a commercial operations manager to help ensure seamless communication and timely mitigation.
If your home or Business has suffered a Recent Loss, Contact us at (508) 999-2380
Team Member Tuesday - Chris
Marketing Manager, Chris Johnson
Meet Our Team!
Chris is the Marketing Manager at SERVPRO of Dartmouth/New Bedford South and brings with him over 20 years of sales and marketing experience. Chris’s knowledge and experience with relationship & social media marketing, event planning and restoration services makes him a great asset that we are lucky to have! Over the years, Chris has been able to build strong relationships with local business owners, sales professionals and others in the communities we serve. He’s very active with the Bristol County Chamber of Commerce and the SouthCoast Chamber of Commerce, serving as an Ambassador for both. In addition to being a Chamber Ambassador, Chris is the President of Bristol County Business Connect (BCBC) East, a Board member for Westport Business to Business, was named Affiliate of the Year with the Realtors Association of South Eastern Mass (RASEM) and serves on multiple committees for various organizations.
Utilizing his Culinary Arts Degree, Chris was in the restaurant business for over a decade, managing restaurants and café’s from Nantucket to California! To add to his management skills, Chris has owned his own cleaning company as well as his own insurance business for 8 years. His experience in these two industries has him well equipped with the skills necessary for his position here at SERVPRO.
Some interesting facts about Chris include the fact that he’s a proud father of two, he’s a foodie and he drove cross country twice when he moved back and forth from California! Chris’s favorite part about working for SERVPRO of Dartmouth/New Bedford South has been building strong relationships and using those connections to help others succeed, coupled with the fact that he’s able to help people going through disasters to get their lives back to normal, kind of "Like it never even happened."
Best of the Best 2018
Best of the Best 2018
We had a great time at this years Best of the Best Awards and are honored to have been named best Carpet Cleaning Company for the second year in a row! Thank you to those of you who also voted for us in this years first ever Clean-Up & Restoration Services category.
We'd like to congratulate everyone who was nominated for this years event. It is a great honor to be considered best small business in the South Coast area!
We look forward to serving our community for many years to come, and take great pride in making all of our customers accidents, whether they be big or small, "Like it never even happened."
We hope to see you all at next years event, along with the possibility of some new faces!
Team Member Tuesday - Matt
Production Technician, Matt
Meet Our Team!
Matt is a Production Technician with SERVPRO of Dartmouth/New Bedford South and has six months experience working in the world of cleanup & restoration. Matt is extremely knowledgeable in this line of work thanks to his past, and has shown himself to be a great addition to our SERVPRO family. His experience includes HVAC installation & maintenance, which he attended Greater New Bedford Regional Vocational Technical High School for, and learned how to install, repair, replace and maintain HVAC systems for homes and businesses in a range of building types. This skill has allowed him to work in a variety of settings and assist our customers with any questions or concerns they may have about their own system.
Outside of work, Matt enjoys spending time with his two daughters and fiancée, as well as fishing, camping, going to the beach and watching & playing sports such as baseball, basketball and football. A fun fact about Matt is he lived in Las Vegas for five years! Matt’s favorite part about working for SERVPRO of Dartmouth/New Bedford South is tackling a new challenge every day and to the best of his ability, to ensure our customers disasters were handled in a way that makes them “Like it never even happened.”